Frequently Asked Questions
Everything you need to know about your Beanwise Tasting experience
How do I ensure my coffee beans stay fresh?
We recommend storing your beans in an airtight container in a cool, dark place. Avoid refrigeration or freezing, as moisture can compromise the delicate flavor profiles of our specialty roasts.
What is your shipping policy for roasted-to-order coffee?
To ensure maximum freshness, we roast our beans in small batches. Orders are typically processed within 48 hours and shipped via standard ground, arriving at your door within 3-5 business days.
Can I return a coffee purchase if I don't like the taste?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is a quality issue or a shipping error, please contact our support team within 14 days for a replacement or store credit.
Do you offer pre-ground coffee or only whole beans?
While we recommend whole beans for the best tasting experience, we offer various grind sizes—from coarse French Press to fine Espresso—selectable on each product page.
Are your coffee beans ethically sourced?
Yes, Beanwise Tasting is committed to sustainability. We partner directly with farmers and cooperatives that prioritize fair wages, environmental stewardship, and organic farming practices.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.